Service 02

Build

A working system at a fixed price: delivered working, documented, and with your team trained.

Front deskRevenueReviewsOwner briefCopilotsTraining

Who It's for

Teams that already know the problem and want a working system, not another tool to figure out.

What You Get

Revenue Engine

the accounts most likely to buy from you, scored and kept fresh automatically, with ready-to-use outreach, proposals and a weekly scoreboard.

AI Front Desk

picks up calls and texts day or night, in your business's voice; qualifies, books, logs to your CRM and texts back missed calls. Outbound calls and texts only for contacts with documented consent.

Reputation Engine

review requests after every completed job, drafted replies for one-click approval, alerts on negative reviews, and a recovery playbook.

Owner Intelligence Brief

a short daily briefing of yesterday's results, what needs your attention and anything unusual, from your payments, CRM and inbox.

Custom Copilots and Workflow Sprints

AI inside your CRM, ERP or dealer management system, document and back-office automation, quoting tools and connected multi-step agents.

Team AI Enablement

hands-on training with role-specific prompts, templates and reusable skills your team keeps.

How It Works

  1. Scope

    A written proposal with a fixed scope and a fixed price, and the business result the system must move, agreed before we build.

  2. Build

    Around how your team already works, connected to the tools you already use.

  3. Approve

    A human approval step wherever a mistake would matter. Systems start read-only, then draft, then act with approval.

  4. Train

    Hands-on training and written instructions so your people can run it.

What Happens Next

On full payment you own the workflows, prompts, documentation and accounts we set up for you. Third-party software, phone, data and AI usage run on accounts you own, or are passed through at cost.

Is Build right for you?

Ask the Charm and Strange Concierge. It knows how we work, can help you work out where to start, and can book your Time Audit with our founder.

AI assistant, can make mistakes

Book a Call
Concierge:

Hi, I'm the Charm and Strange Concierge, an AI. I can explain how Build works, help you work out whether it fits your business, or book your free Time Audit with our founder. What eats most of your week right now?

AI assistant. It can make mistakes; our founder confirms everything on the Time Audit. Please don’t share personal or sensitive details. What you type is deleted after 24 hours (30 days if you book); a de-identified copy may be used to improve our services and AI (see our privacy policy).

Talk It Through

Book the free Time Audit. Our founder will tell you straight whether Build is the right place to start.

The Other Ways to Work With Us

Pick a Time for Your Time Audit

A few quick answers so our founder comes prepared, then choose a time that suits you.

We use your answers to prepare for the call and, once de-identified and aggregated, to improve our services and AI. See our privacy policy.

Before You Go

Get the free scan of your business. We'll show you where the hours are going.

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